Last updated: March 15, 2024
IAI Smart Inc., DBA Emerson Smart ("Emerson Smart"), and our affiliates respect your privacy concerns. This Privacy Notice outlines the types of personal information we collect from consumers and other individuals, how we use and share this information, the choices available to you, and the measures we take to protect your personal information. It also details how you can contact us about our privacy practices.
We collect personal information directly from you in connection with our products and services. This information may include:
Contact Information: Name, phone number, email, and postal address.
Account Information: Username, password, and other log-in details for accessing Emerson Smart products and services.
Payment Information: Billing address and payment card details, including card number, expiration date, and security code. We store only the last four digits of your payment card and the expiration date. Full payment details are stored by our third-party payment processor.
Geolocation Information: Location data from your mobile device or certain Emerson Smart devices, collected with your consent. Features like Geofence may collect this data in the background, but only with your permission.
Product Setup Information: The name, description, and location of your Emerson Smart product, and any adjustments made during setup.
Technical Information: Details about your Emerson Smart product, including Wi-Fi network information, signal strength, model, serial number, and software version.
Social Media Information: Social media handles and content shared on our official pages.
Third-Party Information: Information from third-party services like social media or payment platforms when you link or log into your Emerson Smart account.
Career Information: Details provided in connection with a job application, such as contact details and employment history.
Content Information: Video, audio recordings, live streams, images, and environmental data captured by our products and services.
You are responsible for complying with applicable privacy and video surveillance laws in your jurisdiction when using our products or services.
When you interact with our products and services, we collect certain information automatically, including:
Cookies and Web Technologies: We use cookies, web beacons, and similar technologies to collect information about your equipment, browsing actions, and usage patterns. This may include device IP addresses, browser characteristics, language preferences, referring/exit pages, and timestamps of visits.
These technologies help us:
Remember your information for future visits.
Track and understand how you use our products and services.
Customize your experience with our services.
Measure the usability and effectiveness of our communications.
Ensure our products and services work properly.
You can manage cookie preferences through your browser settings, though some features may not be available without them.
We may use your personal information to:
Provide and personalize our products and services.
Establish and manage your Emerson Smart account.
Process orders and keep you informed of their status.
Allow you to stream, save, and share content.
Enhance safety and security and prevent misuse.
Communicate with you, including promotional offers.
Perform analytics and improve our business operations.
Protect against fraud and comply with legal obligations.
We may also use your personal information for other purposes, which will be disclosed at the time of collection, with your consent if required by law.
We use third-party analytics services on our websites and apps. These services help us understand how you use our platforms, improve features, and optimize the customer experience. For more information, please see our Cookie Policy.
To manage your preferences for third-party analytics, visit the Control Center and/or Cookie Preferences Manager.
We may participate in advertising networks that collect information about your online activities to provide targeted ads. These networks track your browsing habits using automated technologies like cookies and web beacons. You can learn how to opt out of interest-based advertising by visiting the appropriate sites or our Cookie Policy.
We do not sell or share your personal information except as described in this Privacy Notice. We may share your information with:
Affiliates and Subsidiaries: For consistent service delivery.
Service Providers: For marketing, customer service, and data analytics.
Business Partners: To offer joint products and services or in connection with payment processing and fraud prevention.
We may also disclose your personal information:
As required by law or legal processes.
To protect our legal rights and prevent harm.
During investigations of illegal activity.
With your consent.
In the event of a business sale or transfer, we reserve the right to transfer your personal information.
You can update your preferences, limit communications, or submit requests by contacting us. While you can opt out of promotional communications, certain essential communications (e.g., billing) cannot be opted out of.
If you use our Emerson Smart Protect Plan, you may access or delete your recordings during your subscription period. You may also have the right to access or delete your personal data as required by applicable law.
Emerson Smart complies with relevant data privacy frameworks, including the EU-U.S. Data Privacy Framework, the UK Extension, and the Swiss-U.S. Data Privacy Framework.
Our products, services, or websites may link to third-party services or features. These services operate independently from us, and their privacy practices are subject to their privacy policies. Emerson Smart is not responsible for the privacy practices of these third parties.
We maintain appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
Our products and services are intended for a general audience and are not directed at children under 13. We do not knowingly collect personal information from children under 13.
This Privacy Notice may be updated periodically. Significant changes will be communicated via our websites and apps, with the most recent update date indicated at the top.
For questions or to update your information, please contact us by email at support@emersonsmart.com or write to us at:
IAI Smart Inc. DBA Emerson Smart 20 Troy Road, Suite 2 Whippany, NJ 07981